Ya** Co., Ltd.
Unfair Refund Policy Class Action

• 1. Case Overview

  ① Those affected by non-refundable bookings canceled on the lodging platform

  ② Those who paid penalties for cancellations due to unavoidable reasons

  ③ Those informed that special deals are not eligible for refunds

• 2. Case Issues

  Filing a class action lawsuit for lodging fee refunds (unjust enrichment) targeting customers harmed by the platform's unfair refund policies

• 3. Strategy

  ① 3-20 lawyers, including those experienced in class civil lawsuits, manage the case

  ② Assert unjust enrichment claims after identifying violations of e-commerce, contract, and civil laws

  ③ Apply for provisional seizure of claims alongside the main lawsuit to secure enforcement

• 4. Duration

  Typically 6 months to 1 year and 6 months until the first trial concludes